Meet the Team

Jenny

Office Manager - Licensed Dental Assistant

Every day is different for me depending on the needs of the practice. I enjoy a wide variety of responsibilities throughout the day and look forward to what each day brings. No matter what I’m doing, I love being part of the amazing team here at Orthodontics by Zirbel. I was blessed to work for Dr. Hipple for 28 years and feel honored to work with Dr. Zirbel who Dr. Hipple respected and trusted so much. Dr. Zirbel and our team are true smile artists; we have fun together every day and are truly committed to excellence.

I married my high school sweetheart, Scott. We have two wonderful children and two English Cocker Spaniels that complete our family. Our son is a senior and plays lacrosse at the University of St. Thomas and our daughter is a sophomore at Hamline University where she plays hockey and lacrosse.  My family shares my love of travel and we cherish the moments when we can all get away together!

 

Dawn

Eagan Financial and Insurance Coordinator

Dawn

I began my career with Dr. Hipple in 1987 and I’m happy to be continuing on as part of Dr. Zirbel’s team. Orthodontics has changed so much over the years, but the one thing that is consistent is our team’s dedication to our patients. I work hard to maximize our patients’ insurance benefits and pre-tax plans to help make orthodontic treatment as affordable as possible.

I am very proud of my two adult children. I enjoy couponing and I donate pet food to the animal shelter whenever I get an awesome deal. After donating blood for several years, I have recently become a regular donor of platelets, which are used for chemotherapy patients. Every little bit counts!

 

Kristen

Cottage Grove Financial and Insurance Coordinator

Kristen

Every day I get to meet new and fascinating people. Getting to know each patient and the family at the start of their treatment, and then watching their new smile being created, is very rewarding and I love that we are able to make a positive difference in each person’s life. As our financial coordinator, I not only work with patients and parents to make sure that they’re getting the most from their insurance benefits, I also ensure that we find financial arrangements that work with their budget. I oversee our accounts receivable, patient contracts, and insurance claims and billing.

I met my husband on a blind date over 25 years ago!  We have two adult children and a sheltie named Luna.  Outside of work, I enjoy gardening, scrapbooking and traveling.

 

Joy

Scheduling Coordinator

Joy

My favorite part of my job is seeing how excited patients are when they start treatment and then watching that excitement grow as their new smile develops. When their braces come off and they see the final result of their hard work, that amazing new smile, I’m smiling right along with them. I know they’re going to have a healthier, happier life because of the care we’ve provided, and that’s a great feeling. I greet patients and their families when they arrive, and I answer our phones, too. I also schedule patients, finding times that work for them and their schedule, and I manage the doctors’ templates, as well.

My family, including my husband Jeremy and three sons, Alex, Nicholas, and Zachary, are my priority. I love watching my kids’ sporting events and spending quality time with them, no matter what we’re doing. I also enjoy “getaways” with my friends and capturing wonderful moments in life by taking lots of photos.

 

Peggy

Scheduling Coordinator

Peggy

It’s a great feeling to help people get the healthy and beautiful smile they desire. The best parts of my job are meeting new people, building relationships with them, and seeing their happy smiles the day their braces come off. I work at our front desk, where I greet patients, set up appointments, and answer any questions our patients have. My team and I work together to get the job done, and we enjoy doing it! Making beautiful smiles day in and day out is a blessing!

I am a compassionate person with a big heart. I love spending time with my husband Mike and our children, Alison and Charlie. We are an active family and all love playing sports!

 

Shawn

Scheduling Coordinator

Shawn

My first experience with this office was as a patient! I was so impressed by everyone here that I jumped at the chance to become part of the team. As our scheduling coordinator, I meet and greet patients and help to schedule appointments to be as convenient as possible. I love the relationships that we develop with our patients and their parents! Our team is like my family since we spend so much time together. They are an amazing group of committed, talented women!

My husband John and I love being grandparents to our two beautiful grandchildren!

 

Janel

Licensed Dental Assistant

Janel

I work with our new patients to go over treatment options and financial arrangements, and assist Dr. Zirbel in placing braces and adjusting them. My favorite part of my job is coordinating our patients’ treatment. I love meeting the new patients, answering all their questions, and getting them excited about their orthodontic treatment.

When I’m not at the office, I love hanging out with my family.  My husband Chris and I were married on St. Patrick's Day, and between us we have four children.  I love to shoot hoops with my son Joey and watch him act and sing in his theater performances.  His daughter Courtnie is a great soccer player and I enjoy watching her games as well. Chris and I also enjoy playing on our dart league and we love to go for long rides on the Harley together. We also have a new puppy named Holly and we are all excited to have her be a part of our family!

 

Leah

Licensed Dental Assistant

Leah

I love it when our patients talk about their day and what’s been happening in their life since their last visit. Each person we care for always has something interesting to share, and I enjoy hearing their stories. Being actively involved with each person’s treatment gives me a chance to get to know them and I like that. My days are filled, as I have many duties, but I’m never too busy for a quick chat! I work with our patients, take care of OSHA requirements, sterilize tools and equipment, perform lab work, make charts, and am the communications coordinator, too.

When I’m not in the office, I’m probably doing some fitness activity or another. I really enjoy spending time with my friends, seeing my family, and pampering my puppy, Sammy.

 

Sami

Licensed Dental Assistant

Sami

I love seeing and meeting new people. Everyone changes during treatment and it’s amazing to see a person gain self-confidence with a new smile. It’s fun to be part of the journey with our patients, watching them transform with their smile.

I love being with my family and friends as much as possible. I love taking my son Jordan and dog Tyson for walks, going camping and being outside...and of course, shopping!

 

Marcia

Licensed Dental Assistant

Marcia

While I love so many things about my job, my favorite is seeing someone who used to hide their smile show off their smile freely and with confidence. We are all committed to doing our best for our patients. I love that Dr. Zirbel enjoys teaching us new things and that we are all interested in learning.

I have been married for 22 years and have two teenage daughters and two dogs. In my free time, I enjoy bike riding, traveling, skiing, board games, taking the dogs to the park, and watching my daughters play soccer.

 

Donna

Licensed Dental Assistant

Donna

I enjoy our patients’ excitement as they go through treatment. It’s fun to get to know them on a personal level and learning about their lives. The finished smiles are the best! Everyone in the office has our own strengths, and the combination of them makes us a great team.

I have a grown daughter named Emily and a pug named Wednesday. For fun, I like fishing, going for walks with my dog, and snowshoeing. I also spend a lot of time in my camper at Taylors Falls. My hobbies include quilting, baking, and playing cards and board games.

 

Mitzi

Licensed Dental Assistant

Mitzi

I have worked in orthodontics for more than ten years. Whether I’m assisting during a challenging appointment or doing routine band changes, I do whatever I can to make the outcome great! Our team is made up of fun, caring ladies who teach me things here at work, as well as help me grow as a better person in the outside world. Each one has something special that they offer—I couldn’t ask for a better place to work!

I really enjoy spending my free time with my children. I love to see their love, laughs, and special things they say. I also enjoy going to different events, such as the fair and zoo, and many new and exciting adventures with family and friends.

 

Lisa H.

Licensed Dental Assistant

Lisa

I genuinely want to know how a patient is doing and what’s happening in their life. I look forward to their monthly visit as a time to catch up. We become friends, and I like helping friends develop great smiles! I’ve been a part of this team since 1995 and can say without a doubt that everyone here wants the best for our patients.

I love being outdoors fishing, hunting, or just hiking. When I’m inside, quilting is my favorite hobby. I have two children, Justin and Heather, and a beautiful granddaughter, Charlotte, who I spend as much time with as possible.

 

Megan

Licensed Dental Assistant

Megan

I assist Dr. Zirbel during patient appointments and help with marketing and office promotions as well. I love working with and getting to know such a variety of people. Improving our patients’ smiles is life changing, and it’s very rewarding to be a part of that!

I have two sons, Cale and Chase, and we love spending time at local racetracks, camping, and being outdoors.

 

Lisa M.

Licensed Dental Assistant

I started working for Dr. Hipple in 1998.  After having children I stayed home for some years and I'm very happy to be back at the office with Dr. Zirbel and this wonderful team of caring and compassionate women!  My favorite part of my job is visiting with patients and getting to know them.  I love seeing their smiles transform!

My husband Josh and I have three boys that keep us very busy.  I love watching them play soccer, hockey, and lacrosse.  When we aren't at a sporting event we like to spend time on the boat enjoying water sports and relaxation.